topic Re: Roaming in Internet

Roaming

mucka — Sun, 03 Jun 2018 10:44:46 GMT

I can’t make calls or use my internet I am in Spain can you help please

Re: Roaming

dalyer — Sun, 03 Jun 2018 17:09:35 GMT

Are you on a Guido membership?
If not then it's simply not goint to work at all.

EU roaming only works on Guido.

You seem to be using an iPhone?

When you do a manual scan for networks can you see and connect to a local network?

If not then you may need to use this tip due to the stupid way that Apple do things.

https://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862

You may need to be persistent to get this working.

Toggling airplane mode on and off and then trying the reconfiguration quickly may help.

Once you get a connection to a local network and calls/texts are working you should check internet access.

If it still doesn't work then check your settings and if the APN field is not 48months.liffeytelecom.com and reboot and try again.

If it still doesn't work then you'll have to contact 48 support because this is a common problem for some users.

Hope this helps.

Re: Roaming

dalyer — Mon, 04 Jun 2018 02:00:56 GMT

Did that help at all @mucka?

Re: Roaming

mucka — Mon, 04 Jun 2018 11:07:57 GMT

Thanks for all your help I was on the wrong membership for roaming just had to change to Geido and all is well

Re: Roaming

dalyer — Mon, 04 Jun 2018 11:23:42 GMT

How did you change to Guido if you had another membership that had not yet expired?

That is not possible.

Re: Roaming

mucka — Mon, 04 Jun 2018 11:27:20 GMT

I was lucky my membership expired last night Ann it changed then

Re: Roaming

dalyer — Mon, 04 Jun 2018 11:27:57 GMT

Ah - OK - that makes sense so.

Everything working now OK?

Re: Roaming

mucka — Mon, 04 Jun 2018 11:29:11 GMT

Yes brilliant thanks

Re: Roaming

dalyer — Mon, 04 Jun 2018 11:34:46 GMT

Great - glad you got it working.

Re: Roaming

mucka — Sat, 25 Aug 2018 12:09:23 GMT

Hi I am having the same problem as the last time I was in Spain no signal I have an I phone 6S you told me how to fix it but I can’t remember can you help

Re: Roaming

dalyer — Sat, 25 Aug 2018 12:21:22 GMT

Did you read back through this thread for the advice posted already?