topic Re: no internet abroad in Internet

no internet abroad

jackiewilliams — Sat, 16 Jun 2018 06:47:16 GMT

Abroad in Spain changed to quido before going but still no internet help needed

Re: no internet abroad

dalyer — Sat, 16 Jun 2018 08:57:14 GMT

I'd the Guido membership active?
Are calls and texts working?
If so then check your internet settings and if the APN field has changed from 48months.liffeytelecom.com then edit it, change it back to that, reboot and try again.
If that doesn't work then you'll have to contact 48 support.
Unfortunately this is a common problem for some users even though data should just work when roaming in the EU on a Guido membership.

Hope this helps.

Re: no internet abroad

dalyer — Sat, 16 Jun 2018 19:37:19 GMT

Did that help at all @jackiewilliams?

Re: no internet abroad

mucka — Wed, 20 Jun 2018 20:00:58 GMT

I’m in Malta and have no Signal can anyone help I’m on the Guido

Re: no internet abroad

dalyer — Wed, 20 Jun 2018 21:29:42 GMT

You seem to be using an iPhone?

If so and you are getting no signal and cannot connect to a local network then you probably need to try this tip due to the stupid way that Apple do things:

https://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862

You may need to be persistent to get that to work.

Toggling airplane mode on and then off and trying the reconfiguration immediately may help.

Hope this helps.

Re: no internet abroad

joec67 — Thu, 21 Jun 2018 05:41:51 GMT

I'm having the same issue in Cyprus at the moment

Re: no internet abroad

joec67 — Thu, 21 Jun 2018 05:45:52 GMT

When it comes to internet settings do I have to change them while thing back to the 48 settings?

Re: no internet abroad

joec67 — Thu, 21 Jun 2018 05:46:06 GMT

The whole*

Re: no internet abroad

dalyer — Thu, 21 Jun 2018 07:14:13 GMT

If you are roaming in the EU on a Guido membership and calls/texts are working but internet/data is not then check the APN field of your internet settings and if it has changed from 48months.liffeytelecom.com then edit it, change it back to that, save the changes, reboot and see if it starts working.
If it doesn't then you'll have to contact 48 support.

Hope this helps.

Re: no internet abroad

dalyer — Thu, 21 Jun 2018 10:02:21 GMT

@dalyer wrote:

You seem to be using an iPhone?

If so and you are getting no signal and cannot connect to a local network then you probably need to try this tip due to the stupid way that Apple do things:

https://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862

You may need to be persistent to get that to work.

Toggling airplane mode on and then off and trying the reconfiguration immediately may help.

Hope this helps.

Did that help at all @mucka?

Re: no internet abroad

dalyer — Thu, 21 Jun 2018 10:02:40 GMT

@dalyer wrote:
If you are roaming in the EU on a Guido membership and calls/texts are working but internet/data is not then check the APN field of your internet settings and if it has changed from 48months.liffeytelecom.com then edit it, change it back to that, save the changes, reboot and see if it starts working.
If it doesn't then you'll have to contact 48 support.

Hope this helps.

Did that help at all @joec67?