topic Re: REFRESHING SIM DATA in Internet

REFRESHING SIM DATA

waynefoxy — Thu, 08 Feb 2018 11:55:22 GMT

My phone keeps losing signal and telling me network not available I requested a new SIM received it and activated it worked fine for about 48 hrs ironically then same thing started again. This problem has persisted for about 2 weeks now. I need it resolved it is costing me business. Anyone able to offer a solution or advise please.

Re: REFRESHING SIM DATA

dalyer — Thu, 08 Feb 2018 12:17:29 GMT

Common Samsung problem worldwide unfortunately.

See here:

http://community.48months.ie/t5/Other-Help/Refreshing-sim-data/m-p/46244#M18647

http://community.48months.ie/t5/Other-Help/refreshing-sim-not-Registered/td-p/38579

http://community.48months.ie/t5/Other-Help/Sim-dara-issue/m-p/46055#M18621

http://community.48months.ie/t5/Other-Help/Sim-not-working/m-p/33386#M11675

http://community.48months.ie/t5/Other-Help/refreshing-sim-not-Registered/m-p/38580#M15418

Hope this helps.

Re: REFRESHING SIM DATA

dalyer — Fri, 09 Feb 2018 00:47:33 GMT

Did that help at all @waynefoxy?

Re: REFRESHING SIM DATA

markb4426 — Tue, 10 Nov 2020 10:53:11 GMT

Not being funny but I dont buy that this is a samsung problem. I have had samsungs for 5+ years on the vodafone network as has my wife we both switched to 48 and this is the first time we seen the "refreshing sim data" message appear on the phone.....a llittle beyound coincidence if you ask me... samsung + vodafone = no message for 5+ years .. samsung + 48 = "refreshing sim data" on both phones pretty much immediatly.. one of which is brand new A41 samsung

Re: REFRESHING SIM DATA

dalyer — Tue, 10 Nov 2020 11:11:17 GMT

Google the message - you'll find lots of reports of the same problem worldwide on Samsung phones unfortunately.

Re: REFRESHING SIM DATA

GerryB2110 — Fri, 13 Nov 2020 10:15:16 GMT

I'm also having this problem. New customer, recently switched from Eir. Handset is a new Xiaomi Mi 9t Pro. I have frequent network disconnects and regular atrocious internet speeds. Whenever I reboot the phone it can take upwards of a minute to connect to the carrier

Edit : I spoke with 48 support (Pravina). My APN settings were not correct for some reason. After deleting them and setting up a new APN it seems my issue is resolved. I'd recommend contacting 48 support for assistance with your Samsung

Re: REFRESHING SIM DATA

dalyer — Fri, 13 Nov 2020 11:14:30 GMT

If it's the APN settings that are the issue here then these instructions are what you need to configure these correctly.

https://community.48.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

Hope this helps.

Re: REFRESHING SIM DATA

dalyer — Sat, 14 Nov 2020 19:36:41 GMT

Sorry, I meant this link

https://community.48.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M12560

Hope this helps.

Re: REFRESHING SIM DATA

JamesC4188 — Fri, 09 Apr 2021 15:38:50 GMT

I've had Samsung phones for 10 years and never had this problem. I switched to 48 in late 2020 and have been getting this problem persistently since. Never happened when I was with Vodafone or 3.

Re: REFRESHING SIM DATA

dalyer — Fri, 09 Apr 2021 17:31:49 GMT

Maybe so, but, as I mentioned before, if you search the web you'll find many many reports of this issue worldwide from Samsung users in many different networks and, unfortunately, Samsung don't seem to offer them much in the way of support/explanation.

Re: REFRESHING SIM DATA

dizzyblonde — Mon, 10 Oct 2022 21:56:49 GMT

Every Samsung I have had on 48 Network comes up refreshing sim data about 6 times a day - have to re-enter my phone number each time. Went abroad and put another network sim into my S20 FE and no issues for the 10 days - every model I've had that's a Samsung have had this issue with a 48 sim - the rest of my family are all on 48 and have OnePlus and Apple - never have this issue - so infuriating that I'm seriously considering switching