topic Re: EU roaming in Internet

EU roaming

ryaaan — Wed, 10 Jan 2018 12:09:19 GMT

Hi, I will be going on a trip to the Netherlands on Monday. I am on The Mitch plan, obviously that means I can't use my phone abroad but if I buy add-ons will they work while I am away?

Re: EU roaming

dalyer — Wed, 10 Jan 2018 12:29:10 GMT

No. EU roaming only works on a Guido membership.
You'll have to buy a Guido membership that activates in time for your trip otherwise no services will work while abroad.

Hope this helps.

Re: EU roaming

dalyer — Wed, 10 Jan 2018 16:08:18 GMT

Did that help at all @ryaaan?

Re: EU roaming

ryaaan — Wed, 10 Jan 2018 16:42:20 GMT

Not particularly. Thanks for the reply though.

Re: EU roaming

dalyer — Wed, 10 Jan 2018 16:44:08 GMT

How did it not help?

I answered your question.

Re: EU roaming

ryaaan — Thu, 11 Jan 2018 17:59:08 GMT

Yes, you did answer my question, and I thanked you for that. It is frustrating when you pay more for a service, and you receive LESS service for your money than those who paid the lower amount. And then to be met with, 'there's absolutely nothing we can do for you' is even more frustrating.

Re: EU roaming

dalyer — Thu, 11 Jan 2018 18:05:22 GMT

Please note that I don't work for 48.