topic Re: EU roaming in Internet

EU roaming

hannah91 — Sat, 30 Sep 2017 10:26:09 GMT

Hey in France at the moment and cannot get roaming data on my phone,I can make calls and send and receive texts though. Data roaming is switched on on my phone and it's on the proximus.be setting, are there any other settings I need to change?

Re: EU roaming

dalyer — Sat, 30 Sep 2017 11:06:03 GMT

Check the APN field of your internet settings.
If it has changed from 48months.liffeytelecom.com then change it back to that and then reboot the phone and see if data starts working.
This is a common problem with data roaming on 48 and this tweak has fixed it for many users.

Hope this helps.

Re: EU roaming

hannah91 — Sat, 30 Sep 2017 14:38:48 GMT

In the APN field 48.liffeytelecom.com isn't an option, it just says INTERNET.PROXIMUS.BE, euinternet or EVENT.PROXIMUS.BE

Re: EU roaming

dalyer — Sat, 30 Sep 2017 15:13:16 GMT

You need to edit it to read 48months.liffeytelecom.com not 48.liffeytelecom.com
If it won't allow you to edit that field then you'll have to contact 48 support and see if they can advise.

Hope this helps.

Re: EU roaming

dalyer — Sat, 30 Sep 2017 22:04:48 GMT

Did that help at all @hannah91?

Re: EU roaming

hannah91 — Sun, 01 Oct 2017 19:59:00 GMT

Nope still nothing, this is extremely frustrating I don't understand why 58 say they provide EU data if they don't. Popped a 3 sim card into my phone and it worked straight away with no issues.

Re: EU roaming

hannah91 — Sun, 01 Oct 2017 20:00:10 GMT

*48

Re: EU roaming

dalyer — Sun, 01 Oct 2017 20:15:05 GMT

Did you contact 48 support as I suggested?