topic Re: EU roaming data not working on Guido in Internet

EU roaming data not working on Guido

cm96 — Thu, 15 Jun 2017 15:28:19 GMT

Hi, I'm in Berlin, I just renewed my membership last night to Guido, data roaming is on on my phone (iPhone SE) but I can't get any 3G. Currently disappointed and on a café's wifi, any tips anyone??
C

Re: EU roaming data not working on Guido

dalyer — Thu, 15 Jun 2017 15:41:23 GMT

Most likely the usual iPhone roaming problem due to the stupid way that Apple do things.
See here and be persistent in trying to get this working.

http://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862/jump-to/first-unread-message

Toggling airplane mode on and then off and then trying that reconfiguration quickly may help to catch the local network quickly to get it to work.

Hope this helps.

Re: EU roaming data not working on Guido

dalyer — Thu, 15 Jun 2017 15:59:51 GMT

Actually it's not clear from your original post if calls and texts are working ok. Are they?

If they are but data is not then the problem may be different from what I mentioned above.

Did data work ok in Ireland?

Are your internet/APN settings configured correctly?

Hope this helps.

Re: EU roaming data not working on Guido

dalyer — Thu, 15 Jun 2017 22:44:40 GMT

Did that help at all @cm96?

Re: EU roaming data not working on Guido

saud — Fri, 30 Jun 2017 14:31:45 GMT

Hi I've been trying your method for the past 30 minutes and I now have no service. Before I tried to get my roaming working I was connected to 02 uk but I wasn't receiving 3G or any calls or texts.

Re: EU roaming data not working on Guido

dalyer — Fri, 30 Jun 2017 14:43:48 GMT

I presume you mean this iPhone tip that is required due to the stupid way that Apple do things?

http://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862/jump-to/first-unread-message

You need to keep trying if that's the problem.

As I mentioned before switching airplane mode on and then off and then trying it quickly may help.

I presume that you do have a Guido memberships because otherwise EU roaming will not work at all.

Hope this helps.

Re: EU roaming data not working on Guido

dalyer — Fri, 30 Jun 2017 19:15:21 GMT

Did that help at all @saud?

Re: EU roaming data not working on Guido

oheatley — Tue, 26 Sep 2017 16:10:41 GMT

I am having this same problem also in Berlin. Data was working fine back in Ireland. Have connection for calls and texts but just a data problem.

Re: EU roaming data not working on Guido

dalyer — Tue, 26 Sep 2017 16:38:44 GMT

Check your internet settings.
If the APN field has changed from 48months.liffeytelecom.com then change it back to that, switch airplane on and then off and then see if data starts working.
If it doesn't then you'll need to contact 48 support and see if they can help.

Hope this helps.

Re: EU roaming data not working on Guido

dalyer — Tue, 26 Sep 2017 22:55:06 GMT

Did that help at all @oheatley?

Re: EU roaming data not working on Guido

oheatley — Wed, 27 Sep 2017 08:35:25 GMT

Yes it did thank you! Changed the APN settings as advised. Took a while to start working but eventually did. Thanks again

Re: EU roaming data not working on Guido

dalyer — Wed, 27 Sep 2017 08:37:19 GMT

Glad it helped.

That tip has helped several people get around this problem.

But it did not work for others.

I wonder if they simply didn't wait long enough?

Or if a more reliable way to effect the change is to reboot rather than just switching airplane mode on and off?

Anyway - glad you got sorted.