topic Re: downloading mms in Internet

downloading mms

dokgolf — Fri, 01 Sep 2017 23:00:23 GMT

Hi. I'm having trouble downloading mms photos. I keep getting an error message saying unable to download at this time. Can anyone shed any light? Thanks

Re: downloading mms

dalyer — Fri, 01 Sep 2017 23:03:58 GMT

What is the exact error message?
Do you have a data allowance and your mms APN configured correctly?

Hope this helps.

Re: downloading mms

dokgolf — Sat, 02 Sep 2017 07:51:24 GMT

"Failed to download multimedia message. Please try again later.".
I presume the settings are correct cos I used the tweaker link.

Re: downloading mms

dalyer — Sat, 02 Sep 2017 08:00:09 GMT

Double check that they are correct.
Maybe even delete whatever apns are currently configured and start from scratch with these instructions.

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

What make and model of phone is it?

Hope this helps.

Re: downloading mms

dalyer — Sat, 02 Sep 2017 23:12:00 GMT

Any update @dokgolf?

Re: downloading mms

dokgolf — Sat, 02 Sep 2017 23:52:39 GMT

Ya. No joy with those settings either. I also couldn't get data roaming in Spain in July. Don't know if 2 are connected. My phone is a Samsung J5 (6). Thanks

Re: downloading mms

dalyer — Sun, 03 Sep 2017 09:30:38 GMT

You'll probably have to contact 48 support and see if they can help.

Re: downloading mms

dalyer — Mon, 04 Sep 2017 15:42:24 GMT

Were 48 support able to help @dokgolf?

Re: downloading mms

dokgolf — Mon, 04 Sep 2017 23:07:12 GMT

Haven't had chance to get in contact with them yet

Re: downloading mms

dalyer — Tue, 05 Sep 2017 06:22:10 GMT

Some people with the same problem on Samsung Galaxy report that switching off auto download of MMS message content may help.
No harm in trying.

Hope this helps.

Re: downloading mms

dalyer — Tue, 05 Sep 2017 14:43:18 GMT

Did that help at all @dokgolf?