topic Re: Internet allowance in Internet

Internet allowance

mcrowe — Fri, 28 Jul 2017 14:45:15 GMT

Something is eating up my internet allowance! How come if I download a file of 200mb my internet usage is so much more?? Once got 3 files total 600mb and couple gigabytes gone!! Do I have a virus? Is someone piggybacking on my usage? Ta

Re: Internet allowance

dalyer — Fri, 28 Jul 2017 16:30:17 GMT

You need to monitor the phone's data usage and see what apps are using it most,

Some phones have a basic monitor built in but there are also plenty of (often free) apps that will do a more detailed job.

Once you know what apps are using data you can see what steps you need to take.

It's unlikely that anybody is stealing bandwidth on you unless you somehow have an unsecured open hotspot enabled all the time - if thats' even possible.

Hope this helps.

Re: Internet allowance

dalyer — Sat, 29 Jul 2017 09:57:51 GMT

Did that help at all @mcrowe?

Re: Internet allowance

lainey1611 — Mon, 31 Jul 2017 19:28:19 GMT

they seem to be robbin us 😕

Re: Internet allowance

dalyer — Mon, 31 Jul 2017 20:25:42 GMT

What exactly do you mean?
If your phone is using your data allowance quicker than you expect then you need to do what I suggested above.
48 are not short changing anybody on data if that's what you're implying.

Hope this helps.

Re: Internet allowance

lainey1611 — Mon, 31 Jul 2017 20:27:40 GMT

nothing has changed on my phone but in last 2 months my data is Always used. always.

Re: Internet allowance

mcrowe — Fri, 04 Aug 2017 17:40:24 GMT

How do I check on what apps are using up my internet so?

Re: Internet allowance

mcrowe — Fri, 04 Aug 2017 17:41:29 GMT

How do I check thst

Re: Internet allowance

dalyer — Fri, 04 Aug 2017 18:33:53 GMT

Most phones have a basic data monitor built in that gives some indication of what apps are using what amount of data.
But there are also many apps (including free ones) that give more detailed analysis.

Hope this helps.

Re: Internet allowance

dalyer — Sat, 05 Aug 2017 22:12:37 GMT

Did that help at all @mcrowe and @lainey1611?

Re: Internet allowance

mcrowe — Tue, 08 Aug 2017 19:50:58 GMT

Not really.. How do I check what these apps use?

Re: Internet allowance

dalyer — Tue, 08 Aug 2017 21:32:50 GMT

For the third time ... you use the built in data monitor to check what apps are using what amount of data or you do a Google search for other apps that do a more detailed job, install one of these and use it to check what apps use your data.

I can't really make it any clearer than that.

Hope this helps.

Re: Internet allowance

mcrowe — Sun, 13 Aug 2017 01:18:59 GMT

No need to be rude dude.... Some people Re more tech savvy than others. Maybe someone else can put up a step by step guide how to check.

Re: Internet allowance

dalyer — Sun, 13 Aug 2017 01:29:22 GMT

I'm not being rude but you're asking the same question over and over.
If you don't understand my advice then you should contact 48 support for further clarification.
But I suspect that they will say more or less the same as what I have already said.
Also Google is your friend to learn more about android/iOS built in data monitors and standalone apps that do a more detailed job.

Hope this helps.