topic Re: No internet connection in Internet

No internet connection

bottles — Mon, 07 Aug 2017 11:23:27 GMT

Hi, im after losing my internet connection and it will now connect.... please can you call me on xxxxxxxxxx. Or send me the instructions by texted...... please can you sort this asap!!!!!

Edit: personal details removed.

Re: No internet connection

dalyer — Mon, 07 Aug 2017 11:28:26 GMT

Make sure that your internet/APN settings are correct.

If necessary reconfigure them from scratch by following these instructions

http://community.48months.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M12560

Did anything change on your phone that might have caused this problem?

E.g. software update, settings changes etc.?

Are calls and texts working ok?

Hope this helps.

Re: No internet connection

dalyer — Mon, 07 Aug 2017 17:45:08 GMT

Did that help at all @bottles?

Re: No internet connection

bottles — Mon, 07 Aug 2017 18:22:15 GMT

Hi thanks for your help with the link you sent, sorted now

Re: No internet connection

dalyer — Mon, 07 Aug 2017 18:26:16 GMT

Glad it helped.

Odd that the internet settings needed to be reconfigured.

Might be the common Samsung Galaxy problem whereby it sometimes spontaneously losses settings for some reason.

Samsung really should sort that out as it's a very common problem worldwide.

Re: No internet connection

bottles — Mon, 07 Aug 2017 18:37:17 GMT

At least it's back now, just hope it stays, thanks a million