topic Re: Roaming abroad in Internet

Roaming abroad

eoin85 — Sun, 06 Aug 2017 11:33:46 GMT

I am using the Guido membership in Croatia but I am unable to use my data. Calls and texts work fine and my roaming is switched on. Any suggestions?

Re: Roaming abroad

dalyer — Sun, 06 Aug 2017 12:29:04 GMT

Lots of people have had this problem even though internet should work while roaming in the EU on a Guido membership.
Can you post what your APN settings are at the moment?

Re: Roaming abroad

eoin85 — Sun, 06 Aug 2017 12:34:31 GMT

APN is: Internet.ch.upcmobile.Com

Re: Roaming abroad

eoin85 — Sun, 06 Aug 2017 12:37:16 GMT

Mcc 206 mnc 01

Re: Roaming abroad

dalyer — Sun, 06 Aug 2017 16:49:48 GMT

I doubt that this will work but try changing your APN to 48months.liffeytelecom.com and then toggle airplane mode on and then off again.
If that doesn't help then you'll have to contact 48 support and see if they can do anything for you.
As I say many people have had this problem but the reason and solution is not clear.

Hope this helps.

Re: Roaming abroad

dalyer — Mon, 07 Aug 2017 01:55:54 GMT

Did that help at all @eoin85?

Re: Roaming abroad

eoin85 — Mon, 07 Aug 2017 11:49:42 GMT

Yes that's working now, thanks for the help.

Re: Roaming abroad

dalyer — Mon, 07 Aug 2017 14:02:44 GMT

Hi @eoin85 you mean that changing the APN from internet.ch.upcmobile.com to 48months.liffeytelecom.com made it work?
If that's the case then perhaps that's the key info that has been missing up to now which would help all others who are having the same problem which would obviously be good news.

Re: Roaming abroad

eoin85 — Mon, 07 Aug 2017 14:19:57 GMT

Yeah that's all I did, I did have to toggle the flight mode on and off but it worked straight away after doing that. Thanks again.

Re: Roaming abroad

dalyer — Mon, 07 Aug 2017 14:25:38 GMT

Thanks a lot @eoin85 for confirming that.
It could help others in the same situation.
Enjoy your trip. 🙂