topic Re: Internet data in Internet

Internet data

ricardb — Wed, 19 Jul 2017 18:54:05 GMT

Hi my internet has not been working for over a week now can you please tell me what is going on

Re: Internet data

dalyer — Wed, 19 Jul 2017 19:02:04 GMT

Are your internet/APN settings correct?

http://community.48months.ie/t5/Troubleshooting-Knowledge-Base/My-Internet-is-not-working/ta-p/45928

Are you sure that you haven't used up your data allowance?

Dial *100*8# and hit call to get your balance.

Did anything change on your phone recently - eg software update, restore from backup etc.?

Hope this helps.

Re: Internet data

jake549 — Wed, 19 Jul 2017 19:54:41 GMT

Same problem here, been stuck on E for nearly a week,can't load anything. You guys seriously need to sort it out.

Re: Internet data

ricardb — Wed, 19 Jul 2017 20:27:50 GMT

Thanks guys for your help but I've tried everything and haven't changed anything on my phone and I have loads of data on my account,it's just happening at my location 3km up the road it's perfect

Re: Internet data

dalyer — Wed, 19 Jul 2017 20:37:58 GMT

You should both contact 48 support so and see if they can sort it out for you.

Hope this helps.