topic Roaming data not working in Paris? in Internet

Roaming data not working in Paris?

oisincallanctyi — Tue, 27 Jun 2017 11:47:24 GMT

It worked in London but since I arrived in France it has not worked. Calls and texts work fine. I am on an Xperia E4G. This is very disappointing as I bought a GB of data specifically for this.

Re: Roaming data not working in Paris?

dalyer — Tue, 27 Jun 2017 13:28:20 GMT

According to 48 support if you edit the APN settings to set the MCC to 206 or 207 (instead of 272) and MNC to 01 (instead of 11) it may help.

http://community.48months.ie/t5/Troubleshooting-Knowledge-Base/Generic-Android-Internet-Settings/ta-p/45236

I'm skeptical though as MCC = 206 means Belgium and 207 is not listed anywhere that I can find as a specific Mobile Country Code.

And MNC = 01 is the code for Vodafone.

http://cellidfinder.com/mcc-mnc

And when I try to change these settings in Ireland it gives me an error message and deletes my APN when I try to save it.

The only values that work for me are the defaults - MCC = 272 and MNC = 11.

However maybe you could try this if it's not working anyway...?

Hope this helps.

Re: Roaming data not working in Paris?

dalyer — Tue, 27 Jun 2017 17:12:03 GMT

Did that help at all @oisincallanctyi?

Re: Roaming data not working in Paris?

lauramcc — Tue, 27 Jun 2017 23:04:44 GMT

I'm in Spain and had the same issue - I have a iPhone SE. Contacted 48 support earlier and was told to turn off my
Phone and back on again and try change carrier , now I have no service, it'll connect to one for a few seconds and drop. Really not happy as I'm going out of wifi range for the next few weeks and no have no service - have googled it and tried everything it suggested (updating phone , off on again, taking SIM card out etc) going to have to buy a Spanish SIM card tomorrow , after I've spent the money on this month and enough for data to last me

Re: Roaming data not working in Paris?

dalyer — Wed, 28 Jun 2017 00:01:02 GMT

Most likely the usual iPhone roaming problem due to the stupid way that Apple do things.
See here:

http://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862/jump-to/first-unread-message

You may have to be persistent to get that to work.
Switching airplane mode on and then off and then quickly trying the reconfiguration may help.

As I say, blame Apple for this stupidity.

Hope this helps.

Re: Roaming data not working in Paris?

dalyer — Wed, 28 Jun 2017 09:19:02 GMT

Did that help at all @lauramcc?