topic Re: Going away? Using 48 when roaming in Internet

Going away? Using 48 when roaming

kelverz — Mon, 26 Jun 2017 18:28:10 GMT

To whom concerd,

I am currently abroad and have updated my Guidp membership but my data is not activating. Is there a setting I need to change on my phone in order to make it work whilst I´m abroad?

Thanking you in advance.

Re: Going away? Using 48 when roaming

dalyer — Mon, 26 Jun 2017 18:37:38 GMT

Are calls and texts working?

What make and model of phone?

Was data working OK in Ireland?

Are your internet/APN settings correct?

Try deleting any APN(s) already configured and follow the instructions here to configure a new one for internet and MMS:

http://community.48months.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M12560

If it still doesn't work then you'll have to contact 48 support.

A few people have reported this problem - i.e. data which worked fine in Ireland not working while EU roaming on a Guido membership - and I don't understand why it happens.

The only solution that I've seen proposed is to delete any existing APN(s) and create a new one as mentioned above.

Hope this helps.

Re: Going away? Using 48 when roaming

dalyer — Mon, 26 Jun 2017 22:12:17 GMT

Did that help at all @kelverz?

Re: Going away? Using 48 when roaming

mauruna — Sat, 29 Jun 2019 19:44:19 GMT

Going to Thailand for 2 weeks need phone to contact home what do I need todo ..?

Re: Going away? Using 48 when roaming

dalyer — Sat, 29 Jun 2019 19:55:10 GMT

48 don't support roaming in Asia unfortunately.

Hope this helps.