topic Re: data in Internet

One Plus 3t data not working since software update

judita041 — Tue, 25 Apr 2017 14:27:57 GMT

My phone's (One Plus 3t) software updates 2 days ago and ever since my data is not working even tho I've over 900MB left, any ideas? 😥

EDIT: updated subject line to reflect the topic

dalyer — Tue, 25 Apr 2017 12:40:26 GMT

Perhaps the software update wiped your APN/internet settings and you need to reconfigure them?

Hope this helps.

judita041 — Tue, 25 Apr 2017 12:50:18 GMT

thanks, unfortunately I didn't fix it .. none of my settings is called APN only VPN, is it the same?

judita041 — Tue, 25 Apr 2017 12:55:39 GMT

if it is, it only asks for a name, server address, username and password and also asks for type which is on PPTP

dalyer — Tue, 25 Apr 2017 13:12:49 GMT

Are you sure that you're looking at APN and not VPN?

judita041 — Tue, 25 Apr 2017 13:22:33 GMT

I got it, typed in all the codes but I cannot save it without typing in Name, what should I type in for that? thanks

judita041 — Tue, 25 Apr 2017 13:49:10 GMT

I got it working eventually, thanks very much!

dalyer — Tue, 25 Apr 2017 14:29:35 GMT

Glad to hear that you got it working.