No Internet on Note 2 Again!!

mel — Mon, 13 Feb 2017 13:01:32 GMT

Yet another month l've topped-up with 20 euro and don't have internet! I've had to hook-up to a friend 's to send this.
I've tried some fixes but no goodthis time.

Any suggestions?

Re: No Internet on Note 2 Again!!

dalyer — Tue, 14 Feb 2017 19:01:53 GMT

What do you mean by topup?

Cash credit topup or new Don membership?

What does your My History page say about recent payments/purchases?

http://www.48months.ie/my-48/my-history

What does your My 48 page say about your current membership status, expiry date and data allowance balance?

Is there any next membership and start date listed?

http://www.48months.ie/my-48/my-history

Was data working before this?

If so did anything change on your phone?

E.g. software update, settings changes etc.?

Are your internet/APN settings correct?

http://community.48months.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M12560

You seem to be using a Samsung Galaxy phone and unfortunately there are many reports of these phones spontaneously losing the data settings for no obvious reason. And this is not specific to 48 but a problem world-wide.

Are calls and texts working OK?

Hope this helps.

Re: No Internet on Note 2 Again!!

dalyer — Tue, 14 Feb 2017 00:21:41 GMT

Did that help at all?

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No Internet on Note 2 Again!!

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Re: No Internet on Note 2 Again!!