topic Re: I dont know if I am online in Internet

I dont know if I am online

dugganpm — Fri, 06 Jan 2017 12:55:41 GMT

How do u know if ur online??

Re: I dont know if I am online

dalyer — Fri, 06 Jan 2017 13:09:35 GMT

What exactly do you mean?

Online where?

You need to explain your question more clearly.

Re: I dont know if I am online

dalyer — Fri, 06 Jan 2017 23:01:13 GMT

Any update?

Re: I dont know if I am online

7glenville7 — Sat, 07 Jan 2017 00:39:34 GMT

I got credit but I used up all my internet so I brought more before my month was up but it's still saying I have no more internet left,how do I fix this?

Re: I dont know if I am online

dalyer — Sat, 07 Jan 2017 01:04:04 GMT

You bought more what?

A new membership or a data add-on?

Remember that buying a new memebrship won't give you that membership's allowances until the current membership has expired and the new membership starts.

Unlike add-ons which take effect immediately.

If you use up a membership allowance before the membership month is up then you need to buy an add-on rather than a new membership.

A new membership will stack to kick in when the current one eventually expires.

What does your My 48 account page say about your data allowance balance?

http://www.48months.ie/my-48

Alternatively dial *100*8# and hit call and see what data balance it returns.

Hope this helps.

Re: I dont know if I am online

dalyer — Sat, 07 Jan 2017 08:43:19 GMT

Did that help at all?

Re: I dont know if I am online

daniela86 — Sat, 07 Jan 2017 14:37:33 GMT

Hi everybody! I have a membership and everything but I still can't use internet.... can someone help me to understand where's the problem?? I've already installed the setting for my Samsung j5.... thanks since now

Re: I dont know if I am online

dalyer — Sat, 07 Jan 2017 15:06:34 GMT

Some of the settings elsewhere are incorrect.

Start again with the instructions here

http://community.48months.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M12560

Hope this helps.

Re: I dont know if I am online

dalyer — Sun, 08 Jan 2017 09:23:56 GMT

Did that help at all?