topic Did anything change on the phone? Eg software update, set... in Internet

No single

antm — Wed, 28 Dec 2016 14:21:48 GMT

I lost connection yesterday can't receive or send texts or phone help

Did anything change on the phone? Eg software update, set...

dalyer — Wed, 28 Dec 2016 14:46:23 GMT

Did anything change on the phone?
Eg software update, settings changes, phone got dropped/knocked etc?
Switch the phone off, take the SIM out, gently clean it, reinsert it, switch on.
Any improvement?
What networks do you see when you do a manual search for networks?
What make and model of phone is it?
Is data roaming enabled?
Do you have a valid membership?

Hope this helps.

Re: No single

antm — Wed, 28 Dec 2016 15:01:59 GMT

Yes strange text coming from GB No.
Software updates is on auto.
I lost connection just after I tried too get my phone recognized for Internet with 48
Median e5005 new phone
I have a valid membership for the last six months
I removed sim no difference. My manual search shows

Re: No single

dalyer — Wed, 28 Dec 2016 15:28:39 GMT

What do you mean about the strange text?

What was it?

Did you read it and/or click on any links?

Did you configure your internet settings correctly?

You haven't answered several other of the questions that I asked.

Hope this helps.

Re: No single

antm — Wed, 28 Dec 2016 16:28:40 GMT

A block of simbols mixed within texts, this was sent to my phone. Their was no link to the Internet
I could not complete the sequence for Internet connection because I had picked a Median phone that turned out not to be comparable
My phone recognizes that I have a 48 sim in the phone it also shows the triangle with out any single bars

Re: No single

dalyer — Thu, 29 Dec 2016 09:38:47 GMT

You still didn't answer some of the questions that I asked which may help to clarify matters.

Sounds to me like you don't have data roaming enabled?

To configure your internet/APN settings follow the instructions here:

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

Even if you are not using data/internet you need data roaming enabled to connect to the 48 network.

Hope this helps.

Re: No single

dalyer — Thu, 29 Dec 2016 09:38:25 GMT

Did that help at all?