topic Re: Internet in Internet

Internet on Bush Spira D3 5.5

nolanpaul — Wed, 30 Nov 2016 11:33:43 GMT

My phone is a Bush Spira D3 5.5 and cannot get internet

*edited title to match conversation* - Sheena

Re: Internet

dalyer — Sun, 25 Sep 2016 20:12:13 GMT

Did you configure your internet/APN settings?

Follow the instructions here:

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

Hope this helps.

Re: Internet

dalyer — Mon, 26 Sep 2016 21:11:17 GMT

Did that help at all?

Re: Internet

deisecailin — Tue, 11 Oct 2016 14:03:02 GMT

No luck at all with it I am trying to see can I send screen shots

Re: Internet

dalyer — Tue, 11 Oct 2016 14:03:55 GMT

Just list out/transcribe the settings as they are configured.

Almost certainly you have not configured them correctly.

Hope this helps.

Re: Internet

deisecailin — Tue, 11 Oct 2016 14:13:05 GMT

Name 48 Internet

APN 48months.liffeytelecom.com

APN type not set

Proxy not set

Port not set

Username not set

Password not set

Server not set

MMSC http://mmc1/servlets/mms

MMS proxy 10.1.11.19

MMS port 8080

MCC 272

MNC 11

Authentication type PAP

APN protocol IPv4

APN roaming type

IPv4

Bearer unspecified

MVNO type none

Re: Internet

dalyer — Tue, 11 Oct 2016 14:24:46 GMT

You need to set APN type to default,mms,supl and if that doesn't work try *.

You should also leave Authentication type unset/clear rather than PAP but it may not make any difference.

Hope this helps.

Re: Internet

nolanpaul — Tue, 11 Oct 2016 15:25:52 GMT

Hi, have tried that did not work and there is no option for * see below

default

mms

supl

wap

net

dun

rcs

xcap

Re: Internet

nolanpaul — Tue, 11 Oct 2016 15:23:21 GMT

default
mms
supl
wap
net
dun
ia
rcs
xcap

Re: Internet

dalyer — Tue, 11 Oct 2016 16:15:52 GMT

Does it allow you to select default, MMS and supl?

If so check these and clear Authentication type then reboot or toggle airplane mode on and off.

Those settings should work.

Hope this helps.

Re: Internet

nolanpaul — Tue, 11 Oct 2016 16:33:22 GMT

Have those settings in and it still does not work powered off and on also

Re: Internet

dalyer — Tue, 11 Oct 2016 17:46:05 GMT

Please post screenshots if/when you can.
Otherwise all I can suggest is that you contact Bush (Argos?) support because the settings that I have outlined work for all other phones.

Hope this helps.

Re: Internet

nolanpaul — Tue, 11 Oct 2016 19:44:09 GMT

Hi is there an email address to send the screen shots to please?

Re: Internet

dalyer — Tue, 11 Oct 2016 19:49:17 GMT

No. You attach them to your post here on the forum.

The option to do this is provided by the "toolbar" buttons above the beaver composition text input area.

Hope this helps.

Re: Internet

deisecailin — Wed, 12 Oct 2016 10:29:33 GMT

Thanks so much for your patience in helping us with this. It is now sorted. It is a dual sim phone, we swapped the sims around and the Internet worked. We contacted Bush through Argos and they are giving us a ticket to get a replacement phone. Thanks again for your time and help.

Re: Internet

dalyer — Wed, 12 Oct 2016 10:41:48 GMT

Glad you made progress.

Don't know if it's the case here but many dual SIM phones support 3G on one SIM and only 2G on the other one.

Although perhaps this is changing these days (e.g. 4G/LTE on one and 3G on the other - not that 4G is of any relevance on 48 still unfortunately).

On the other hand even if one SIM supports slower data than the other the data should still work.

Are you saying that you simply could not get data working at all with one SIM slot but it worked with the other?

Re: Internet

deisecailin — Wed, 12 Oct 2016 10:46:47 GMT

Yes the data works on slot for SIM 1 but not for SIM 2 from what Bush are saying appears to be a fault with this handset will let you know when it arrives. It is so annoying as we out so much time in trying to solve it as you did too!

Re: Internet

dalyer — Wed, 12 Oct 2016 10:59:19 GMT

OK - that's interesting - thanks for clarifying.

Re: Internet

nolanpaul — Wed, 12 Oct 2016 14:48:23 GMT

Just to let you know I returned the phone and received a replacement and the situation is the same only one sim will run data if I wish to change I must physicaly change the sim cards around. I should be able to do this in settings but cannot. So put that on file for future ref.

Thank you again for all the help it's appreiceated.

Re: Internet

deisecailin — Wed, 12 Oct 2016 15:07:38 GMT

Sort of defeats the purpose of dual SIM