i can not call or use the iternet data

NadiaG1112 — Wed, 11 Nov 2026 12:37:50 GMT

i am unable to use my internet data and call while i was tapped up 30 euro as credit. i am also unable to auto renew for payment when i active the buttoon from off to on when i back to previous page it shown deactive again.
how can i call directly to 48!

Re: i can not call or use the iternet data

dalyer — Wed, 11 Nov 2026 12:59:50 GMT

When were calls and mobile data working ok last?

What changed in the meantime?

What happens when you try to make a call?

Any error messages?

Can you receive calls and send/receive texts?

Do you have an active membership plan in order to use outgoing services?

Cash credit doesn't help on that front if your €30 is cash credit on your account.

https://community.48.ie/t5/The-Knowledge-Base/All-About-Plans-and-Payments/ta-p/53105

Are your APN settings configured correctly for mobile data to work?

https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/53106

If you can't get auto-renewal to work then you'll need to contact 48 support for assistance.

To contact them see the links in my signature below.

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i can not call or use the iternet data

Re: i can not call or use the iternet data