https://community.48.ie/t5/Internet/Internet-connection/m-p/74414#M10397 Hello,my internet connection is realy bad and I have no 5G atoll, how I can't even open the apps. How can I fix this? Fri, 24 Jul 2026 14:32:17 GMT MazinA7102 2026-07-24T14:32:17Z https://community.48.ie/t5/Internet/Internet-connection/m-p/74414#M10397 Hello,my internet connection is realy bad and I have no 5G atoll, how I can't even open the apps. How can I fix this? Fri, 24 Jul 2026 14:32:17 GMT https://community.48.ie/t5/Internet/Internet-connection/m-p/74414#M10397 MazinA7102 2026-07-24T14:32:17Z https://community.48.ie/t5/Internet/Internet-connection/m-p/74415#M10398 <P>When was it working ok for you last?</P> <P>Where are you located?&nbsp;</P> <P>Do you know anyone else in your area on 48 to see what their experience is?&nbsp;</P> <P>Are your APN settings configured correctly?</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/53106" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/53106</A></LI> </UL> <P>Is your phone capable of using 5G?</P> <P>Do you mean that you're getting 4G connectivity and speeds?</P> <P>What sort of download and upload speeds using a speed test site/app?</P> <P>Maybe you could try a replacement SIM in case that helps?&nbsp;</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/Do-You-Need-a-New-SIM/ta-p/8487" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/Do-You-Need-a-New-SIM/ta-p/8487</A></LI> </UL> <P>If you need to contact 48 support about this then see the links in my signature below.</P> Fri, 24 Jul 2026 14:52:25 GMT https://community.48.ie/t5/Internet/Internet-connection/m-p/74415#M10398 dalyer 2026-07-24T14:52:25Z