topic Re: Hi l just up dated my credit card details but lm still o in Internet

No cover

CatherineO5712 — Wed, 22 Jul 2026 10:10:09 GMT

Hi l have just updated my credit card but still have no coverage

CatherineO5712 — Wed, 22 Jul 2026 09:54:10 GMT

Hi l have just updated my credit card details as l lost my card but l am still on back online

dalyer — Wed, 22 Jul 2026 10:17:25 GMT

You'll need to provide a bit more information than that if you want assistance from the Community Forum.

What exactly do you mean by "no cover/coverage"?

What exactly is/isn't working?

Connection to the 48 network - I.e. signal bars?

Incoming/outgoing calls?

Incoming/outgoing texts?

Mobile data?

When was everything working ok last?

What changed in the meantime?

Do you have an active membership plan on your My48 account dashboard?

If not then you need to buy one in order to be able to use outgoing services.

Did membership plan auto-renewal fail necessitating the updating of your registered payment card details?

If so then you need to buy your next plan manually as auto-renewal doesn't retry in this situation.

After you buy your plan manually auto-renewal will take over again from the next renewal date.

If you need to contact 48 support about this then see the links in my signature below.

dalyer — Wed, 22 Jul 2026 10:42:43 GMT

Duplicate threads merged.

There's no need to post multiple times about the same issue.

What does "I am still on back online" mean?

See my previous reply to your other post:

If you need to contact 48 support about this then see the links in my signature below.