https://community.48.ie/t5/Internet/My-sim-is-activated-but-I-can-not-top-up/m-p/74073#M10278 When I try to top up it seems that the sim is inactivated, and is already activated, how can I do? Wed, 01 Jul 2026 18:50:27 GMT YariR9857 2026-07-01T18:50:27Z https://community.48.ie/t5/Internet/My-sim-is-activated-but-I-can-not-top-up/m-p/74072#M10277 Wed, 01 Jul 2026 18:48:48 GMT https://community.48.ie/t5/Internet/My-sim-is-activated-but-I-can-not-top-up/m-p/74072#M10277 YariR9857 2026-07-01T18:48:48Z https://community.48.ie/t5/Internet/My-sim-is-activated-but-I-can-not-top-up/m-p/74073#M10278 When I try to top up it seems that the sim is inactivated, and is already activated, how can I do? Wed, 01 Jul 2026 18:50:27 GMT https://community.48.ie/t5/Internet/My-sim-is-activated-but-I-can-not-top-up/m-p/74073#M10278 YariR9857 2026-07-01T18:50:27Z https://community.48.ie/t5/Internet/My-sim-is-activated-but-I-can-not-top-up/m-p/74074#M10279 <P>Why did you mark your own reply as a solution?</P> <P>Does that mean that the issue has been resolved already?</P> <P>If not then ...</P> <P>When was the SIM originally activated?</P> <P>What exactly do you mean by "top up"?</P> <P>Do you actually mean that you're trying to buy a membership plan?</P> <P>When did you last successfully buy a membership plan?</P> <P>What is the exact error message that you're getting?&nbsp;</P> <P>What exactly is/isn't working when the SIM is installed in your phone?&nbsp;</P> <P>Connection to the 48 network - i.e. signal bars?&nbsp;</P> <P>Incoming/outgoing calls?&nbsp;</P> <P>Incoming/outgoing texts?&nbsp;</P> <P>Mobile data?</P> <P>If you need to contact 48 support about this then see the links in my signature below.</P> Wed, 01 Jul 2026 19:05:00 GMT https://community.48.ie/t5/Internet/My-sim-is-activated-but-I-can-not-top-up/m-p/74074#M10279 dalyer 2026-07-01T19:05:00Z https://community.48.ie/t5/Internet/My-sim-is-activated-but-I-can-not-top-up/m-p/74075#M10280 Sorry you are not allowed to purchase memberships, since you have a Inactive<BR />SIM. This is the message that shows me when I try to buy internet, and I already activated my sim Wed, 01 Jul 2026 19:41:00 GMT https://community.48.ie/t5/Internet/My-sim-is-activated-but-I-can-not-top-up/m-p/74075#M10280 YariR9857 2026-07-01T19:41:00Z https://community.48.ie/t5/Internet/My-sim-is-activated-but-I-can-not-top-up/m-p/74076#M10281 <P>You didn't answer all of the questions that I asked in an attempt to clarify your issue.&nbsp;</P> <P>If you're not willing to do that then you'll have to contact 48 support for further assistance.</P> <P>See the links in my signature below.</P> Wed, 01 Jul 2026 20:29:55 GMT https://community.48.ie/t5/Internet/My-sim-is-activated-but-I-can-not-top-up/m-p/74076#M10281 dalyer 2026-07-01T20:29:55Z