https://community.48.ie/t5/Internet/unable-to-activate-sim/m-p/73670#M10137 <P>If the chat is unreliable for you then you might want to try using email to contact 48 support instead.&nbsp;</P> <P>See the links in my signature below.</P> Mon, 08 Jun 2026 15:57:58 GMT dalyer 2026-06-08T15:57:58Z https://community.48.ie/t5/Internet/unable-to-activate-sim/m-p/73667#M10135 <P>I was unable to access the interent with a sim card that previously worked fine.&nbsp; The only change was a new payment method.&nbsp; I was advised by support to order a new sim which I did.&nbsp; I received the sim and installed it and still having the same issue.&nbsp; I have been in touch with support and they said my new simis associated with a different account and hasn't been activated.&nbsp; I think they deactivated that sim because I now hav ea second phone that is no longer working.</P><P>Everytime I try to connect to support I keep gettign disconnected and I'm still unable to access data with this new sim.&nbsp; Is there anyway to speak with someone within 48 directly via phone or email because I'm 3 hours now trying to resolve this issue.</P> Mon, 08 Jun 2026 15:22:00 GMT https://community.48.ie/t5/Internet/unable-to-activate-sim/m-p/73667#M10135 AmyG6328 2026-06-08T15:22:00Z https://community.48.ie/t5/Internet/unable-to-activate-sim/m-p/73670#M10137 <P>If the chat is unreliable for you then you might want to try using email to contact 48 support instead.&nbsp;</P> <P>See the links in my signature below.</P> Mon, 08 Jun 2026 15:57:58 GMT https://community.48.ie/t5/Internet/unable-to-activate-sim/m-p/73670#M10137 dalyer 2026-06-08T15:57:58Z