https://community.48.ie/t5/Internet/i-topped-up-and-nothing-is-working/m-p/73500#M10082 <P>Your post was blank <a href="https://community.48.ie/t5/user/viewprofilepage/user-id/392811">@MelissaD1005</a>&nbsp;and there's not much to go on in the subject line alone.&nbsp;</P> <P>If you want assistance from the Community Forum then you need to explain/describe your issue clearly and in detail and provide some background information.</P> <P>E.g. what exactly do you mean by "topped up"?</P> <P>What did you purchase?</P> <P>Membership plan, add-on, cash credit?&nbsp;</P> <P>What does your Transactions page say about your recent payment?</P> <UL> <LI><A href="https://48.ie/my48/transactions" target="_blank" rel="noopener">https://48.ie/my48/transactions</A></LI> </UL> <P>Do you have a currently active membership plan listed on your My48 account dashboard?</P> <UL> <LI><A href="https://48.ie/my48" target="_blank" rel="noopener">https://48.ie/my48</A></LI> </UL> <P>When was everything working ok for you last?&nbsp;</P> <P>What exactly do you mean by "nothing is working"?</P> <P>What exactly is/isn't working for you now?&nbsp;</P> <P>Connection to the 48 network - i.e. signal bars?&nbsp;</P> <P>Incoming/outgoing calls?&nbsp;</P> <P>Incoming/outgoing texts?</P> <P>Mobile data?&nbsp;</P> <P>What happens when you try to use any outgoing services?&nbsp;</P> <P>Any error messages?&nbsp;</P> <P>If you need to contact 48 support about this then see the links in my signature below.</P> Thu, 28 May 2026 12:08:41 GMT dalyer 2026-05-28T12:08:41Z https://community.48.ie/t5/Internet/i-topped-up-and-nothing-is-working/m-p/73499#M10081 Thu, 28 May 2026 11:58:21 GMT https://community.48.ie/t5/Internet/i-topped-up-and-nothing-is-working/m-p/73499#M10081 MelissaD1005 2026-05-28T11:58:21Z https://community.48.ie/t5/Internet/i-topped-up-and-nothing-is-working/m-p/73500#M10082 <P>Your post was blank <a href="https://community.48.ie/t5/user/viewprofilepage/user-id/392811">@MelissaD1005</a>&nbsp;and there's not much to go on in the subject line alone.&nbsp;</P> <P>If you want assistance from the Community Forum then you need to explain/describe your issue clearly and in detail and provide some background information.</P> <P>E.g. what exactly do you mean by "topped up"?</P> <P>What did you purchase?</P> <P>Membership plan, add-on, cash credit?&nbsp;</P> <P>What does your Transactions page say about your recent payment?</P> <UL> <LI><A href="https://48.ie/my48/transactions" target="_blank" rel="noopener">https://48.ie/my48/transactions</A></LI> </UL> <P>Do you have a currently active membership plan listed on your My48 account dashboard?</P> <UL> <LI><A href="https://48.ie/my48" target="_blank" rel="noopener">https://48.ie/my48</A></LI> </UL> <P>When was everything working ok for you last?&nbsp;</P> <P>What exactly do you mean by "nothing is working"?</P> <P>What exactly is/isn't working for you now?&nbsp;</P> <P>Connection to the 48 network - i.e. signal bars?&nbsp;</P> <P>Incoming/outgoing calls?&nbsp;</P> <P>Incoming/outgoing texts?</P> <P>Mobile data?&nbsp;</P> <P>What happens when you try to use any outgoing services?&nbsp;</P> <P>Any error messages?&nbsp;</P> <P>If you need to contact 48 support about this then see the links in my signature below.</P> Thu, 28 May 2026 12:08:41 GMT https://community.48.ie/t5/Internet/i-topped-up-and-nothing-is-working/m-p/73500#M10082 dalyer 2026-05-28T12:08:41Z